Your kitchen first
Your job is to be behind the stove and in the dining room. Not in front of a screen.
The pace of a restaurant requires constant attention to serve your customers and ensure the quality of your plates. Mellio works in the background autonomously: you delight your customers, and our tool takes care of stimulating their return.
Tuesday noon? 🍷 A free drink for any daily menu ordered this lunchtime!
50 Points: Free drink
150 Points: Free Dessert or Starter
300 Points: Signature dish offered
You have accumulated 35 points during your visit. Only 15 points left before your free dessert! 🍔
Your reward is ready! Present your card to get your free dessert. 🎉
Why the points program is the ideal ally for your restaurant
In the world of catering, the average basket varies depending on the meal. A points loyalty system indexed to the bill is the most strategic lever for building loyalty:
📈 Average Basket Increased
With each euro spent earning a point, customers are more likely to have a coffee, a dessert or a glass of wine to reach the next level.
🍷 Filling the Quiet Days
Send geolocated push alerts on Mondays or Tuesdays at noon to encourage local customers to come to your place for lunch on off-peak days.
🤝 Alternative to Platforms
No more 30% commissions from delivery services. You create a direct, modern and lasting loyalty bond with your regular customers in the area.
⚡ Privileged Status
Grant exclusive benefits to your most loyal customers (free aperitif, invitation to change cards) directly on their smartphone.
Boîte à outils fidélité pour Restaurants
Combinez plusieurs stratégies de fidélisation selon vos objectifs pour dynamiser votre restaurant.
Tampons (Punch Card)
1 tampon par repas le midi. 10 tampons = Un menu du jour offert.
Points cumulés
1€ dépensé = 1 point. Débloquez un cocktail de bienvenue, une bouteille sélectionnée ou un dessert signature.
Abonnement Club
Table Privilège : Accès garanti à la meilleure table le week-end et invitation aux soirées dégustation.
Cashback
Cagnottez 5% sur le ticket global. Idéal pour fidéliser les déjeuners d'affaires réguliers.
Réduction flash
-20% sur la carte le lundi et mardi soir pour stimuler l'activité de début de semaine.
The Finding
Say stop to outdated rituals
Before: Obsolete rituals
- • Cardboard cards do not allow you to manage points linked to the amount of bills and are easily misplaced.
- • No customer data: you don't know who is coming, or how to follow up with customers who have been absent for a long time.
- • Email newsletters usually end up in the spam or promotions folder.
After: The Mellio Wallet
- • Always available on the smartphone, accessible without a heavy application to download.
- • Instant scan at checkout upon payment. The points gauge updates in real time.
- • Automatically qualified customer base and direct and unlimited push communication channel.
A Typical Day
Mellio in action in your Restaurant
Filling the tables after the weekend rush
The start of the week is traditionally calm. In 3 clicks on your smartphone, you send an instant notification to your entire local base: “A free drink for any menu ordered this lunchtime!”
Tuesday noon? 🍷 A free drink for any daily menu ordered this lunchtime!
❄️ Outdoor fridge restocked! 🍲 Our simmered dishes of the day and desserts in jars are available for self-service 24 hours a day.
Multiply your sales thanks to 24-hour self-service
Your kitchens close in the afternoon, but your outdoor fridge takes over. You inform your community that your jarred stews have just been restocked.
Birthday & Smart Relaunch
Your scheduled campaigns run on their own. They detect your customers' D-day and automatically follow up with inactive people by offering them a dessert or an aperitif.
Happy birthday ! Your favorite dessert is offered to you today. 🎂
We miss you... 🍷 A welcome aperitif is offered to you to celebrate your reunion!
Multiply your 5-star Google reviews on autopilot
For a restaurant, 90% of new customers (tourists, people passing through) find you via Google Maps. Mellio automatically detects when a customer is delighted (e.g. when obtaining a free dessert or a high level of points).
The system then sends him a polite push invitation a few minutes after his departure: "Did you enjoy your meal? Help us by leaving a review!" with a pre-filled direct link to your Google listing.
Mobile Management & Autonomy
Your business in your pocket
No need to get stuck behind a computer screen. Mellio offers you a refined mobile interface to control everything independently from anywhere.
Manage your program
Adjust your offers and rewards in seconds. Change the rules of the game (e.g. change the points threshold) or update the colors of your loyalty card instantly, without writing a single line of code.
Check your stats
Instantly view the number of active Wallet cards in your customers' phones, observe the cash return rate and precisely measure the additional turnover generated by your reminders.
Communicate live
Send a geolocated flash offer in 3 clicks while you tidy the counter, or configure the automatic geofencing message that will greet regulars passing by your street.
Ready to boost your Restaurant’s loyalty?
Join independent restaurant chefs and managers who are using Mellio to automate their growth and fill their lunch and dinner rooms.