Your percolator first
Your job is to be behind your counter. Not your screen.
The pace of a coffee shop does not allow any loss of time. Mellio was designed to work invisibly and automatically: you serve your espressos, and our tool takes care of bringing your customers back.
Rainy Tuesday? 🌧️ A free homemade cookie for any large cappuccino purchased before 1 p.m.!
The simplest and most profitable loyalty program on the market for your Coffee Shop.
Only 2 more visits before your free coffee! ☕
Your reward is ready! Show your card to get your free coffee. 🎉
Why the 10 stamp card is the Queen formula for building loyalty
In the world of specialty coffee and morning rituals, the dematerialized stamp card is extremely effective for four scientific and economic reasons:
🧠 Cognitive Simplicity
No tedious point calculations. Customers instantly understand the reward rule, which reduces the barrier to checkout.
💰 Marginal Cost
Offering a coffee costs you around €0.20 in beans, milk and cup, but represents a gift perceived at €4.50 for the customer. An unbeatable margin.
🎯 Goal Gradient
The closer the customer approaches the 10th stamp on their Wallet, the more their purchasing frequency unconsciously accelerates to obtain their reward.
🔔 Balance Reminders
With each stamp added, the Wallet automatically notifies the new balance on the locked screen, keeping your coffee shop in mind.
Boîte à outils fidélité pour Coffee Shops
Combinez plusieurs stratégies de fidélisation selon vos objectifs pour dynamiser votre coffee shop.
Tampons (Punch Card)
9 cafés ou boissons chaudes achetés = Le 10ème expresso ou latte offert. Le grand classique du matin.
Points cumulés
Cumulez des points pour débloquer des boissons de spécialité ou des cookies artisanaux.
Abonnement Club
Abonnement 'Espresso illimité' pour 35€/mois. Garantie d'une visite quotidienne avec achat de snacks en plus.
Cashback
Récupérez 8% de cashback sur votre solde Wallet. Encourage l'achat d'un cookie ou muffin avec le café.
Réduction flash
Happy Hour Étudiant : -20% sur les boissons glacées de 14h à 17h pour remplir le café aux heures creuses.
The Finding
Say stop to outdated rituals
Before: The cardboard map
- • Customers lose it, forget it at home or stuff it in their wallet.
- • The barista wastes 30 seconds looking for a stamp or a pen at the bottom of a drawer in the middle of the morning rush.
- • Zero customer data: you don't know who comes, how often, and it's impossible to get them to come back.
After: The Mellio Wallet
- • Always in the smartphone, accessible in 1 click without installing any heavy application.
- • 0.5 second instant scan at checkout. The map appears directly on the locked screen.
- • Automatically enriched customer base and free and unlimited direct push channel.
A Typical Day
Mellio in action in your Coffee Shop
Geofencing on the way to the office
Thomas passes every morning less than 100 meters from your store. His iPhone vibrates discreetly on his lock screen before arriving at the intersection.
Want your morning Flat White? Your Le Grain Café card is waiting for you. ☕
Rainy Tuesday? 🌧️ A free homemade cookie for any large cappuccino purchased before 1 p.m.!
Fill the tables after the rush
The morning peak has passed and the window is still full. In 3 clicks on your smartphone, you send an instant notification to your entire local base.
Birthday & Smart Relaunch
Your scheduled campaigns run on their own. They detect your customers' D-day and automatically follow up with people who have been inactive for 2 months by offering them a welcome coffee.
Happy birthday ! Your favorite Latte is offered to you today. 🎂
We miss you... ☕ A hot coffee is offered to you to celebrate your reunion!
Multiply your 5-star Google reviews on autopilot
For a coffee shop, 90% of new customers (tourists, passers-by) find you via Google Maps. Mellio automatically detects when a customer is delighted (e.g. when obtaining their 5th stamp or a reward).
The system then sends him a polite push invitation a few minutes after his departure: “Did you like your time with us? Help us by leaving a review!” with a pre-filled direct link to your Google listing.
Mobile Management & Autonomy
Your business in your pocket
No need to get stuck behind a computer screen. Mellio offers you a refined mobile interface to control everything independently from anywhere.
Manage your program
Adjust your offers and rewards in seconds. Change the rules of the game (eg: go from 10 to 8 stamps) or update the colors of your loyalty card instantly, without writing a single line of code.
Check your stats
Instantly view the number of active Wallet cards in your customers' phones, observe the cash return rate and precisely measure the additional turnover generated by your reminders.
Communicate live
Send an off-peak flash offer in 3 clicks while you clean the counter, or set up the automatic geofencing message that will greet regulars passing your street.
Ready to boost the loyalty of your Coffee Shop?
Join independent baristas and coffee shop managers using Mellio to automate their growth and fill their rooms every morning.