Excellence and trust first
Your job is creation and advice. No managing complicated tools.
Buying a precious piece of jewelry, a wedding ring or a designer watch is a unique and intimate event. You need a discreet and elegant loyalty solution that respects your brand image. Mellio runs entirely in the background, automatically. Your customers register their card with a simple QR code scan on your counter. It's as easy for them as registering a train ticket, with no apps to install.
Your engagement ring is ready! 💍 Our jeweler has finished setting the diamonds at the Workshop.
200 Points: Complete jewelry polishing offered
500 Points: Free personalized engraving
1000 Points: €50 gift certificate (5% cumulative)
Points credited following your purchase. Only 350 points left before your €50 gift certificate! ✨
Your €50 gift voucher is available! Present your card in store. 🎉
The relationship of trust of your jewelry store
Why the points loyalty program is the ideal formula
In fine jewelry and watchmaking, each purchase marks a stage in life. Mellio helps you maintain a lasting and discreet relationship of trust:
💍 Long-term loyalty
Reward major purchases (wedding rings, engagement rings, designer watches) by offering valuable workshop services (engraving, polishing).
🛠️ Smooth workshop monitoring & after-sales service
Instantly notify your customers via push notification when a diamond setting is completed or a watch is repaired.
✨ Invitations & Private Sales
Invite your VIP customers to discover your new jewelry or watch collections live on their locked screen, without the risk of ending up in their spam folder.
⚡ Digital Discretion
Your customers check in with a QR code scan on your counter. No complex account to create, their loyalty card can be stored discreetly in their Apple Wallet.
Boîte à outils fidélité pour Bijouteries
Combinez plusieurs stratégies de fidélisation selon vos objectifs pour dynamiser votre bijouterie.
Tampons (Punch Card)
1 tampon par achat. 3 tampons = Un kit d'entretien et nettoyage professionnel de bijoux offert.
Points cumulés
Accumulez des points pour débloquer des services exclusifs (polissage de bijoux, gravure personnalisée).
Abonnement Club
Le Cercle Précieux : Accès anticipé aux nouvelles collections exclusives et invitations VIP aux lancements.
Cashback
3% de cashback sur les montres et bijoux précieux, cagnotte réinvestissable pour les cadeaux de Noël.
Réduction flash
Offre Alliance Couple : -10% sur le second bijou précieux acheté pour votre mariage.
Service excellence reinvented
Removing the friction from traditional loyalty programs
Before: The paper map or ignored emails
- • Cardboard cards are not suited to the high-end image of a trusted jewelry store.
- • Private invitations or after-sales service reminders lost in spam or ignored in the mailbox.
- • No easy way to liven up your customer file on Valentine's Day or Mother's Day.
After: The Mellio Wallet
- • An elegant and lasting presence directly in your customers' smartphones.
- • Targeted push notifications for free Workshop/after-sales service and read by 98% of recipients.
- • The tool runs automatically in the background without adding any tasks to your sales team.
A typical day with Mellio
Zero technical effort, everything is automatic
Inform your customers of the end of repairs
Your watchmaker has completed servicing a timepiece. In 2 clicks on their mobile, they trigger a personalized push notification to inform the customer that their watch is waiting for them at the store.
Workshop finished! 🛠️ The service of your watch is complete. You can come and collect it from the store.
Private Evening! ✨ Come and discover our new jewelry collection this Thursday at 7:00 p.m. in store.
Animate your VIP community
You are launching a new collection of wedding rings and wedding rings. With one click, you notify your loyal customers and invite them to a prestigious private presentation in store.
Birthday & Smart Relaunch
Your campaigns run on their own. The system detects your customers' wedding anniversary and automatically sends them an invitation to have their jewelry cleaned for free for the big day.
Wedding anniversary? 💍 Polishing and checking your wedding ring's claws are free this week!
Happy birthday ! 🎉 A precious travel box is offered to you for any visit to the store this month.
Your local reputation certified online
Ensure the trust of your future buyers on Google Maps
For a watchmaking and fine jewelry house, reputation is the keystone. Mellio automatically detects when a customer is satisfied (when hand-delivering a restored piece or a free engraving).
The system then sends him a polite push invitation after his visit: "Did you appreciate the welcome and know-how of our House? Share your experience by leaving a review!" with a pre-filled direct link to your Google listing.
Simplicity and autonomy on your phone
You maintain full control of your offers at all times
You don't need to be a computer whiz to track your customers. Our sleek interface on your phone gives you complete control in store or at the Workshop.
Manage your program
Adjust your offers and discounts in seconds. Change the points accumulation rules for your watches and collections, or update your Wallet card instantly, without writing a single line of code.
Track your results
Simply view on your phone how many customers have your card in their pocket, observe after-sales service visits and the additional turnover generated by your reminders.
Communicate live
Send a free private sale announcement push message or directly notify a customer that their serviced watch is waiting for them at the Workshop in 2 clicks.
Ready to boost the loyalty of your jewelry store?
Join the jewelry and watchmaking houses who use Mellio to simplify their customer relations, boost their in-store traffic and build loyalty.